Not legal advice — for informational purposes only.
On-Call & Hours Worked

Service & commerce

Hospitality & hotels: overnight coverage and manager-on-duty

The short answer

Hotel staff who must stay on property or in a provided room to cover overnight calls are generally working under 29 C.F.R. § 785.15, and any sleep-time exclusion is narrow under 29 C.F.R. § 785.22. California treats time subject to employer control as hours worked under IWC Wage Order 5-2001 § 2(K).

Manager-on-duty and night audit coverage

Staying in a hotel room to answer guest emergencies is on-premises waiting, compensable under 29 C.F.R. § 785.15 unless the worker is completely relieved of duty under 29 C.F.R. § 785.16.

Tips, service charges, and the overtime rate

Mandatory service charges paid to employees are wages that belong in the regular rate under 29 C.F.R. § 531.55, and the tip credit is limited by 29 U.S.C. § 203(m). California prohibits any tip credit against the minimum wage under Cal. Lab. Code § 351.

Split shifts and short breaks

Breaks of about 20 minutes or less are paid under 29 C.F.R. § 785.18, and California owes a split shift premium under IWC Wage Order 5-2001 § 4(C).

Facts that usually decide these cases

  • Required overnight presence on property
  • Sleep-time deductions from paid hours
  • Service charges excluded from the overtime rate
  • Split shifts without premium pay

Weighed together under the framework of Owens v. Local No. 169, 971 F.2d 347 (9th Cir. 1992): Geographic restriction — how far you may travel while on call; Response time — how many minutes you have to answer or arrive; Call frequency — how often the phone actually rings; Personal interference — what the rotation stops you from doing; Trade or refusal rights — whether you can hand the shift off.

Frequently asked questions

I sleep in a hotel room to cover the night. Is that paid?
Generally yes: on-premises waiting is hours worked under 29 C.F.R. § 785.15, and sleep may be excluded only within the limits of 29 C.F.R. § 785.22.
Can my employer count tips toward my minimum wage?
Federally a limited tip credit exists under 29 U.S.C. § 203(m), but California prohibits it entirely under Cal. Lab. Code § 351.

Keep reading

Check your on-call case in three minutes.

Nine questions. We score your facts against the five factors courts weigh and estimate what your unpaid standby hours are worth.

General legal information, not legal advice. OvertimeLaw.ai is not a law firm. For advice on your situation, consult a licensed attorney in your state.